How Swalky Manages your Data

Swalky Ltd is committed to protecting your personal information and privacy.

This policy explains how we use your personal information in relation to delivering services on the Swalky® platform.

Please read it carefully and if we update anything will make you aware by posting the changes on this page.

For the purposes of data protection law, the controller is Swalky®.

What information do we collect from you?

We may collect and process the following information about you:

Information you provide Swalky® with

We only hold the information that is necessary to deliver our services. The information that our members provide us with when registering for an account is held on our database. This information may include/will include any information you add to your profile (for example, your name, address, email address, phone number, profile picture and user name).

How Swalky® uses your personal information

We use your personal information for the purposes below:

  • Providing our services to you
    • Providing you with social walking and networking information and services that you request from us.
    • Allowing you to participate in our events when you choose to do so.
    • A member of our support team will use contact email information to answer submitted enquiries.
  • Service improvement and account management
    • Ensuring that Swalky® delivers services in the most effective manner.
    • Undertaking administration, troubleshooting, and survey purposes.
    • Managing and operating your account with us.
  • Marketing and advertising
    • Delivering advertising that is relevant to Swalky® members.
    • Measuring and understanding the effectiveness of our advertising.

Sharing your personal information

Swalky® outsources their IT infrastructure to other UK based companies, in order to store membership data efficiently and securely. Your personal information may be shared with third parties in the following circumstances:

Analytics and search engine providers: to help us improve our services

Non-personal data is shared with search engine provides to us improve and optimise our services. The information shared is in a form that does not directly identify you.

We may also share your personal information with third parties for the following reasons:

To comply with a legal obligation
We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Swalky members. This includes sharing personal information with other organisations for fraud prevention purposes.

Storing your personal information

Swalky® stores your data on a cloud-based server, which is fully compliant with GDPR, and PCI Data Security Standard (PCI DSS) compliance. Our hosting company have implemented physical, administrative and technical measures designed to protect your Personal Data from unauthorized access, use or disclosure. Swalky® does not store member’s financial information. Our payment-processing provider (PayPal) undertakes password encryption of credit card information for in-app purchases.

Transmission of information over the Internet is not completely secure, so we cannot guarantee its security during the transmission process, which is undertaken at your own risk.

Swalky® keeps your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. If you would like to delete your account, please contact us using the details below.


Swalky® uses cookies to distinguish users of our website. Cookies help us to provide our members with the best experience possible when using our website. You may adjust the settings on your browser to refuse cookies, but some of our services may not work if you do so. For detailed information about how we use cookies, please read our Cookie Policy.

Opting Out of Collection of Information by Third Parties

To provide you with a more personal service we allow you to choose whether you wish to receive third party advertisements that are relevant to our website. In order to manage our marketing effectively marketing providers use cookies and similar technologies. Cookies record your activity (including pages visited) and estimate what information interests you most. This information is used in accordance with their own privacy policies.

Your rights

Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes. You can erase, restrict or receive a machine-readable copy of your personal information. You can access your personal information via the profile function of the website.

We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.

Contact us

If you have questions about our privacy policy or the way in which your personal data is used, then please contact us using the details below:

Email: info@swalky.com

Address: Swalky, Kemp House, 152 – 160 City Road, London EC1V 2NX

Or via social media.

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Contact Us

Email: support@swalky.com

Address: Swalky, Kemp House, 152 - 160 City Road, London EC1V 2NX

Or via Social Media

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